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Capability

Portal Collections Agent

Logging into 50 portals to check the status of 273 invoices isn't collections work — it's data-entry work. The Portal Collections Agent monitors every customer AP portal continuously, pulls live status for every open invoice, and hands your collectors only the exceptions worth a human's attention.

A day in your collector's life

Six logins, forty-seven invoices, and it's only 11am.

Most of the day disappears into portals and copy-paste dunning emails — not the conversations that actually move money.

Portals to log into · today
Cass
Checking…
AlchemyTMS
Logging in…
Uber Freight
Loading aging…
E2Open
2FA required
RMIS
Checking…
OpenInvoice
Session expired
Overdue invoices
47 open
Walmart
INV-44218
47d late
Target
INV-32910
31d late
Costco
INV-29104
28d late
Home Depot
INV-28811
22d late
Lowe's
INV-27710
18d late
+ 42 more · 23 dunning emails to write
The shift

From portal hopping to conversations that close

What your team does today
  • Manually log into 6 portals daily
  • Copy-paste the same dunning email 50×
  • Lose context when invoices age
  • Spreadsheets out of sync across the team
What your team does with Lighthouz
  • Portals monitored 24/7 — automatically
  • Personalized dunning per customer cadence
  • Every touch logged with full context
  • Collectors open one prioritized queue
The agent in action

24 portals checked. 3 worth your time.

24portals
Scanning AP portals
Cass
AlchemyTMS
Uber Freight
E2Open
RMIS
OpenInvoice
3 of 24 flagged
Walmart · INV-44218Rejected
Target · INV-32910Missing info
Costco · INV-29104Duplicate
The shift

From manual work to AI on autopilot

BeforeToday: 50 logins before lunch
  • Human logs into 50 portals, one by one, to check 273 invoices.
  • Human identifies the 12 invoices that actually need attention.
  • The full sweep takes 4 hours.
4 hrsportal-hopping per day
AfterWith Lighthouz: AI sweeps the portals
  • AI monitors 50 portals and pulls status on all 273 invoices.
  • AI surfaces only the 12 that need human review.
  • Human reviews those 12 in 20 minutes.
20 minhumans on portals per day

What it does for freight brokers

  • Continuously monitors every customer AP portal
  • Pulls live status for every open invoice
  • Detects exceptions: short-pays, disputes, missing docs, holds
  • Surfaces only the invoices that need human review
  • Threads portal status into the collector work queue

Outcomes

50
portals monitored 24/7
273 → 12
invoices reviewed by humans
4 hrs → 20 min
saved per collector / day

Ready to automate back-office for your brokerage?

Join freight brokers using Lighthouz to audit bills, invoice shippers, and collect faster — without growing the team.