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Payment Status Response Agent
“When will I get paid?” is the #1 question in every AP inbox. The Payment Status Response Agent reads carrier and factor emails, pulls live status from your ERP and TMS, and replies with payment date, check/ACH reference, and any open exceptions — automatically.
ap@northwind.com
"I never got invoice INV-2041 — can you resend?"
Lighthouz · auto-reply
Resending INV-2041 + statement. PoD attached.
Resolved · 12s
What it does for freight brokers
- Classifies payment-status emails from carriers and factors
- Live lookup against ERP (QuickBooks, NetSuite, Sage, SAP)
- Replies with payment date, method, and reference number
- Surfaces open disputes or short-pays in the response
- Threads conversation history into the AP workspace
Outcomes
24/7
carrier coverage
85%
of status emails auto-resolved
<2 min
average response time
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AI agent that auto-responds to customer queries — "I never got the invoice", "resend my statement" — with customizable per-customer reminder sequences.
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Ready to automate back-office for your brokerage?
Join freight brokers using Lighthouz to audit bills, invoice shippers, and collect faster — without growing the team.