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AR Query Responder Agent
Most AR inboxes are flooded with the same questions: missing invoice, statement requests, PoD copies, payment confirmations. The Query Responder reads incoming customer email, classifies the request, and replies with the right document — automatically. Customizable reminder sequences run per customer.
ap@northwind.com
"I never got invoice INV-2041 — can you resend?"
Lighthouz · auto-reply
Resending INV-2041 + statement. PoD attached.
Resolved · 12s
What it does for freight brokers
- Auto-replies to "I never got the invoice" and "resend my statement"
- PoD, BOL, and rate confirmation lookups across TMS and storage
- Customizable reminder sequences per customer
- Smart escalation to a human when intent is unclear
- Full conversation history threaded into your collections workspace
Outcomes
85%
of routine queries auto-resolved
<2 min
average response time
24/7
coverage with no extra headcount
Other agents
Freight Bill Audit
Ingest PDFs and EDI, audit against TMS load data, and auto-resolve 70–85% of bills with zero human touch.
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Collections Agent
Personalized reminders, customer portal monitoring, and intelligent outreach pauses when conversations are in flight.
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AR Command Center
AR Dashboard for real-time cashflow visibility and a Collections Dashboard for live status. All collections notes in one place.
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Ready to automate back-office for your brokerage?
Join freight brokers using Lighthouz to audit bills, invoice shippers, and collect faster — without growing the team.